1. Data Protection Overview

Scope of this Privacy Policy

The following sections provide users of this website with an overview of what happens to their personal data when they visit this website. Personal data is any data that can be used to identify you personally. For further information on data protection, please refer to this privacy policy.

Data Collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice on this website.

How is your data collected?

Your data is collected when you provide it to us. This may include, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What will your data be used for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the following rights regarding your personal data at any time:

  • The right to free information about the origin, recipient and purpose of your stored personal data.
  • You also have the right to have this data corrected, blocked or deleted.
  • Right to object to processing.
  • You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. Analysis tools and third-party tools

 

When you visit our website, your surfing behaviour may be statistically evaluated. This is done primarily with cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; your surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the options for objection in this privacy policy.

2. General Information and Mandatory Disclosures

Data protection

The protection of your privacy is very important to us. Below, we provide detailed information about how we handle your personal data. We treat your data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Information about the Data Controller

The responsible body for data processing on this website is:

med-plast

Bayreuther Str. 36

10789 Berlin, Germany

Telephone: 0175 4163907

E-Mail: international@med-plast.de

Internet: www.med-plast.international

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, or similar).

Withdrawal of Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. To do so, simply send us an informal email. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with a Supervisory Authority

In the event of violations of data protection law, data subjects have the right to lodge a complaint with a supervisory authority.

As our company is based in Germany, the competent supervisory authority is the data protection authority of the federal state in which our company is located.

A list of the German data protection authorities and their contact details can be found at:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Data subjects may also lodge a complaint with the supervisory authority of their habitual residence or place of work.

SSL or TLS encryption 

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, this site uses SSL or TLS encryption technology. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Right of Access, Restriction and Erasure

Within the framework of the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing. You may also have the right to request the rectification, restriction, or erasure of this data.

For this purpose, as well as for any further questions regarding personal data, you may contact us at any time using the address provided in the Legal Notice.

Objection to Marketing Emails

The use of contact data published in accordance with legal notice requirements for the purpose of sending unsolicited advertising or informational materials is hereby expressly prohibited.

The operators of this website expressly reserve the right to take legal action in the event of unsolicited promotional information being sent, for example through spam emails.

3. Data Collection on our Website

Cookies

This website uses so-called cookies. Cookies do not cause any damage to your device and do not contain viruses. They serve to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your device and saved by your browser.

Storage Duration of Cookies

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

Cookie Settings

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing your browser.

Disabling cookies may limit the functionality of this website.

Consent

When accessing our website, you will be asked to expressly consent to the use of cookies (Art. 6(1)(a) GDPR).

Technically necessary cookies that are required to carry out the electronic communication process or to provide certain functions requested by you are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services.

Where other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are addressed separately in this Privacy Policy.

Browsing This Website (Server Log Files)

When you access our website without transmitting information to us, we automatically collect certain data that your browser transmits to our server (so-called server log files). These include:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • IP address

  • Time of the server request

These data are collected solely for technical purposes to ensure the proper display and operation of the website. The data are not combined with other data sources.

The processing of these data is based on Art. 6(1)(f) GDPR (legitimate interest) and, where applicable, Art. 6(1)(b) GDPR if the processing is necessary for the performance of a contract or pre-contractual measures.

Contact

If you send us inquiries via the contact form, the information you provide, including your contact details, will be collected and processed for the purpose of handling your request and in case of follow-up questions. These data are transmitted to us by email via our hosting provider.

We will not share these data without your consent.

The processing of the data entered into the contact form is based exclusively on your consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time by sending us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected.

The data you enter in the contact form will remain with us until you request deletion, withdraw your consent, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Processing of Customer and Contract Data

If you provide us with personal data, we collect, process, and use such data only insofar as this is necessary for the establishment, content design, or modification of the legal relationship (inventory data).

This is carried out in accordance with the European and German data protection regulations on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Personal data relating to the use of our website (usage data) are collected, processed, and used only insofar as this is necessary to enable the user to use the service or to bill for it.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer Upon Conclusion of a Contract for Services

We transfer personal data to third parties only if this is necessary in the context of contract processing, for example to the financial institution responsible for payment processing.

Any further transfer of data to third parties beyond the scope of contract processing will not take place unless you have expressly consented to such transfer. Your data will not be passed on to third parties for advertising purposes without your explicit consent.

The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

4. Web Analysis Using Google Analytics

This website uses functions of the web analytics service Google Analytics, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies,” which are text files stored on your device that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the United States and stored there.

The storage of Google Analytics cookies takes place on the basis of Art. 6(1)(a) GDPR (consent), provided that you have given your consent via our cookie banner. Where applicable, processing may also be based on Art. 6(1)(f) GDPR (legitimate interest), provided that consent is not required under applicable law. Our legitimate interest lies in the analysis of user behavior in order to optimize both our website and our advertising activities.

Browser Plugin

You may prevent the storage of cookies by adjusting your browser settings accordingly. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout

Objection to Data Collection

You may prevent the collection of your data by Google Analytics by clicking the link below. An opt-out cookie will be set that prevents the collection of your data on future visits to this website:

Disable Google Analytics

Further information on how Google handles user data can be found in Google’s Privacy Policy:

https://support.google.com/analytics/answer/6004245

 

5. Plugins and Tools

Google Web Fonts

This website uses external fonts (“Google Web Fonts”) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When a page is accessed, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must establish a connection to Google’s servers. As a result, Google becomes aware that our website has been accessed via your IP address.

The use of Google Web Fonts is based on Art. 6(1)(a) GDPR (consent), provided that you have granted your consent via our cookie banner. Where web fonts are hosted locally, no data transfer to Google takes place.

If your browser does not support web fonts, a standard font from your device will be used.

Further information on Google Web Fonts can be found at:
https://developers.google.com/fonts/faq

Google’s Privacy Policy is available at:
https://www.google.com/policies/privacy/

Google Maps

This website uses the Google Maps service via an API. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, your IP address must be stored. This information is generally transmitted to and stored on a Google server in the United States. The provider of this website has no influence over this data transfer.

The use of Google Maps is based on Art. 6(1)(a) GDPR (consent), provided that you have granted your consent via our cookie banner. The integration of Google Maps serves the purpose of presenting our online services attractively and enabling easy location of the places specified on our website.

Further information on how Google handles user data can be found in Google’s Privacy Policy:
https://www.google.de/intl/en/policies/privacy/

Heyflow

We use forms provided by Heyflow on this website. The provider is Heyflow GmbH, Jungfernstieg 49, 20354 Hamburg, Germany (hereinafter “Heyflow”).

Heyflow provides technology for creating interactive online tools (click funnels), through which potential customers, applicants, or other third parties (hereinafter “requesters”) can contact us. Requesters enter their inquiry and other requested information (e.g., name, contact details) into the form and submit it.

Heyflow uses the server hosting service “Google Cloud Platform” (Google LLC) and the cloud computing service “Amazon Web Services” (“AWS”) provided by Amazon Web Services EMEA SARL. The Heyflow services, including personal data collected via forms, are hosted and processed exclusively on servers located within the European Union.

Further information on data processing by Heyflow can be found at:
https://heyflow.app/de/datenschutz

The processing of data via Heyflow is based on Art. 6(1)(a) GDPR (consent) and, where applicable, Art. 6(1)(b) GDPR if the processing is necessary for the implementation of pre-contractual measures or the performance of a contract.

The data you enter remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Perspective Funnels

To provide our online services, we use an external service provider:

Perspective Software GmbH, Mailbox 659770, D-96035 Bamberg, Germany (referred to as “Perspective”).

Perspective stores personal data exclusively on servers located within the European Union. However, data may be accessible from the United States, as Perspective uses sub-processors based in the U.S.

Since July 2023, transfers to the United States may be based on the EU–US Data Privacy Framework (DPF) adopted by the European Commission. Perspective’s sub-processors commit to a high level of data protection under this framework.

Nevertheless, there remains a residual risk that U.S. authorities may access data for monitoring or surveillance purposes. In such cases, Perspective implements additional safeguards in accordance with GDPR requirements, including the conclusion of Standard Contractual Clauses (SCCs).

I. Description and Scope of Data Processing

Perspective processes personal data on our behalf to provide our online services and funnel functionalities.

For technical delivery of the funnel content, your IP address is automatically transmitted so that the content and functions can be displayed on your browser or device.

The following data may be collected:

  • Browser type and version

  • Operating system

  • Internet service provider

  • IP address of the device

  • Date and time of access

  • Referrer URL

II. Legal Basis for Processing

Perspective stores the above-mentioned data in log files to ensure:

  • Proper technical connection to the website

  • User-friendly functionality

  • System security and stability

  • Administrative purposes

The temporary storage of the IP address is technically necessary to deliver the website to your device.

Our legitimate interest in data processing lies in ensuring secure, stable, and optimized delivery of our online services.

The legal basis for processing is Art. 6(1)(f) GDPR (legitimate interest).

III. Duration of Processing

Personal data processed by Perspective are deleted once they are no longer required for the purpose of collection:

  • Data collected for website delivery are deleted at the end of the session.

  • Log file data, including IP addresses, are deleted no later than seven days after collection.

IV. Data Subject Rights

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request rectification, restriction, or erasure of such data.

If processing is based on Art. 6(1)(f) GDPR, you have the right to object to processing for reasons arising from your particular situation (Art. 21 GDPR).

However, where data processing is technically necessary for website functionality (e.g., log files), an objection may not be possible.

You also have the right to request restriction of processing under the conditions set out in Art. 18 GDPR.

Furthermore, you have the right to lodge a complaint with a supervisory authority.

med-plast Contact Form

If you submit inquiries to us via the contact form, the information you provide in the inquiry form, including the contact details entered there, will be stored by us for the purpose of processing your request and in case of follow-up questions.

We will not share these data without your consent.

The processing of the data entered into the contact form is based exclusively on your consent in accordance with Art. 6(1)(a) GDPR. You may withdraw your consent at any time by sending us an informal notification by email. The withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

The data entered in the contact form will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.